Deposit and Payment:
A deposit of 20% is due within 7 days to confirm your booking
The balance is due 60 days before arrival
Bookings made less than 60 days before arrival require payment in full
Payment can be made via wire transfer or credit card
Wire transfers must be in US Dollars (USD), and only the amount that arrives in our account will be credited to your invoice (bank transfer costs for payments are for the sender including any intermediary bank fees incurred).
Credit card payment will be sent via an email link.
Cancellation & Refund Policy:
Deposits are non-refundable
Cancellations made less than 60 days prior to arrival will receive no refund
Single Occupancy:
All prices are based on double occupancy. In the case of single guests from different bookings, guests of the same gender share a cabin. A single supplement rate of 80% of the full price (not discounted prices or specials) is charged for a guaranteed private Cabin.
Non-Diver:
Non-Divers rates are $200 less than the diver rate for the specific charter and room.
Minimum Age Requirement:
The Infiniti does not accept children under the age of 15 on dive charters.
Adult rates apply for all spaces.
Documents Required:
Upon embarkation, our cruise director will need to confirm the following:
- Final balance of payments.
- Passport with at least six months validity from the day of embarkation
- Advanced certification or higher (for divers)
- Dive Insurance (Mandatory)
- Medical and dive accident insurance is mandatory for all liveaboard charters.
- We highly recommend each guest purchase trip cancellation and interruption insurance. Weather conditions, health problems, and many other unforeseen reasons can change travel plans and cause financial losses that insurance should cover.
- Cancellations, losses, and disruptions caused by reasons outside of Infinitis' responsibility will be shouldered by the guest unless they are insured.
- If taking a course onboard a health certificate issued by a physician if you have a known medical condition (certain medical conditions may prohibit you from scuba diving including but not limited to epilepsy, asthma, diabetes, lung conditions, or heart disease)
- We ask that all guests pre-check in online to advise on any dietary, medical, or other requirements, a link will be sent by reservations
Check-in and Check-out:
Check-in is at 5 pm, Check out is at 7 am
General
Diving
All dives are guided and divers will be required to follow standard safe diving practices (please contact us for details).
Please note that the use of dive computers is mandatory and every diver must have visible (e.g. signal tube) and audible (e.g. whistle) surface signaling devices on Infiniti.
To participate in night dives or dives below 18m/60ft divers are required to show experience/certification in night/deep diving or take the relevant course while on board.
For recreational dives, the maximum depth is 30m/100ft and the maximum dive time is 60 minutes.
We do not allow diving after the consumption of any alcohol.
Please make sure you have at least 18-24 hours after scuba diving before boarding a flight or traveling to a higher altitude.
Port & Marine Park Fees
Guests are responsible for paying port and marine park fees on their personal bills as they are established at the time of their stay. These fees are set by local municipalities and they can change at any time.
Wi-Fi
Charters include free fair use Internet use, availability might vary depending on location/reception. Video use, downloading, and certain sites are not available.
Cash Advances, Credit Card Use and Gratuities
We cannot accept tips paid by credit card, so please bring ample cash (any major currency) if you intend to tip.
Charter Disruption
Our minimum number to sail is 12 paying guests for any charter. If a charter is canceled due to a lack of numbers, guests will be entitled to a full refund (excluding any non-refundable flights, transfers, transit hotels, etc.) or credit to a stay at either Atlantis resort subject to availability.
Change of Itinerary:
Every effort will be made to follow the proposed routes and dive sites. However, the final itinerary and locations are at the discretion of the Captain and these may change according to weather, safety, or other logistical concerns.
Cancellation or disruption:
Cancellation or disruption caused through Infiniti (such as mechanical or other reasonably unforeseeable problems) entitles the guest to a pro-rata refund of the disrupted portion of the vacation in credit or refund. If dive days are canceled or curtailed due to weather, there is no reimbursement or compensation. The guest or their insurance must shoulder the costs of cancellations, losses, and disruptions caused by reasons outside of Infinitis’ control or responsibility. This includes but is not limited to inclement weather, health problems, family emergencies, lost luggage, canceled or postponed flights (including those we book for them), and any other unforeseen reasons that can change travel plans and/or cause financial losses. Infiniti can provide documentation to support their insurance claims upon their request, however, it is their responsibility to insure themselves or their group against these possible losses.
Domestic Travel Disclaimer
The Guest acknowledges that Infiniti is relying on the skill, knowledge, judgment, and expertise of certain third-party service providers in the provisions and execution of certain Services specified herein (transfers using third-party transport, airline, and ferry services; ticketing; baggage handling and third party tour services;) whereby, existing laws, rules and regulations preclude or limit the ability of Infiniti to provide these services.
As such the Guest acknowledges that Infiniti shall not be liable for any liability, cost, loss, expense, damage, or claim (including for death or personal injury) caused by the negligent act, default, or omission of Third Party Service Providers in the execution of these Services.
Infiniti shall, on a best-efforts basis, effect a check on the license and authority of these Third Party Service Providers to provide said services to ensure that they are duly authorized and comply with the mandated regulations of the Philippine Regulatory Authorities before engaging the Services of the Third Party Service provider. This notwithstanding, the Customer understands and agrees that any claim that they may have for any cost, loss, expense, damage, or claim (including for death or personal injury) caused by the negligent act, default, or omission of Third Party Service Providers in the execution of these Services shall be against these third-party service providers and not to Infiniti.
“Force Majeure” Clause
No party shall be liable or responsible to the other party, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments to the other party hereunder), when and to the extent such failure or delay is caused by or results from acts beyond the impacted party’s (“Impacted Party”) control, including, but not limited to, the following force majeure events (“Force Majeure Events”): (a) acts of God; (b) a natural disaster (fires, explosions, earthquakes, hurricane, flooding, storms, explosions, infestations, epidemic, or pandemic); (c) war, invasion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest; (d) government order or law; (e) actions, embargoes or blockades in effect on or after the date of this Agreement; (f) action by any governmental authority; (g) national or regional emergency; (h) strikes, labor stoppages or slowdowns or other industrial disturbances; and (i) shortage of adequate power or transportation facilities.
Termination of Your Booking
Infiniti reserves the right at our own discretion to terminate your booking without notice if your behavior, in our opinion, causes distress, damage, annoyance, or danger to any other individual. In such circumstances, no refund or compensation will be due to you.
Applicable Law
Any contract or dispute is to be governed by and constructed in accordance with Philippine law. Both parties agree to submit to the exclusive jurisdiction of the courts of Manila City, Philippines
Contact Details
E-mail: [email protected]
Cell Phone: +63 (917) 562 0293
Philippine time: GMT+8
Reservations are open 24/7